“About 65 percent of initiatives required significant behavioral change on the part of front-line employees—something that managers often fail to consider or plan for in advance.”
Ana Gonzálezцитирапреди 5 години
If it requires people to do something different, you are driving a behavioral-change strategy and it’s not going to be easy.
Ana Gonzálezцитирапреди 5 години
new sales approach
Ana Gonzálezцитирапреди 5 години
“To achieve a goal you have never achieved before, you must start doing things you have never done before.”
Ana Gonzálezцитирапреди 5 години
many stroke-of-the-pen strategies that, once approved, evolve into those that require significant behavioral change.
Ana Gonzálezцитирапреди 5 години
Reduced Cost Overruns
Ana Gonzálezцитирапреди 5 години
Consultative Sales Approach
Ana Gonzálezцитирапреди 5 години
Improved Customer Experience
Ana Gonzálezцитирапреди 5 години
Stroke-of-the-pen strategies are those that you execute just by ordering or authorizing them to be done. Simply put, if you have the money and the authority, you can make them happen.
Ana Gonzálezцитирапреди 5 години
no significant result is achievable unless people change their behavior. Yet, to be successful, you will need more than just their compliance; you will need their commitment.