Summary, Analysis & Review of Ken Blanchard’s & Spencer Johnson’s The New One Minute Manager by Instaread

One Minute Praisings are similar to the way a parent rewards a child for his or her first steps rather than waiting to give a reward until the child has perfected walking. Praise leads to more attempts, and eventually less praise is needed for the easy tasks as the employee feels increasingly confident about the process

The manager would pause for a few seconds to let the employee consider what a great accomplishment it was, then express pride and hope for the employee’s bright future with the company

Over time, the manager will need to praise the employee less for simple sales and will be able to save praise for large or especially challenging sales

Another reason the vision statement is powerful is because it is a constant reminder to employees of the standards to which they will be held, just like the One Minute Goals. This reminder can help employees as they meet with their managers to set their goals

A strong vision statement is a motivator for employees and is likely to make them stay with a company longer because they can use that vision statement to set their personal goals.

One Minute Goals work because both the employee and the manager know what the objective is and how it will be evaluated.

Each day, she reviews her goals to see whether she is on track to generate the advertisements and copy, and whether she has made team meetings with the client a priority. Jim does not need to check in with Sue to see if these things are getting done

One Minute Goals should be written in no more than a paragraph or two on an individual page along with each goal’s deadline. The employee should review these goals every day to stay on track. Because the goals cover the individual tasks that make the most impact, there should only be a few goals

New One Minute Managers act as observers rather than participants. This allows them to focus on both results and people.

letting employees solve their own problems and make their own decisions, making them feel positive and confident about their successes, and making sure they know their mistakes are not held against them