Gamestorming: A Playbook for Innovators, Rulebreakers, and Changemakers

Often, meetings that address problem solving skip this critical step: defining the problem in a way that is not only clear but also compelling enough to make people care about solving it

n appropriate number of categories. If there are too many, the data gets watered down. If there are too few, the analysis gets watered down.

Have a plan and expect it to change

In preparing for battle I have always found that plans are useless, but planning is indispensable.

four elements of a scene: the setting, the characters, the characters' objectives, and props

Like almost the entire gamestorming toolkit, improvisation is a matter of some basic skills combined with a lot of practice

There's a great calm and confidence that comes from knowing that you have the tools as well as the skills, and are prepared for any situation

improvisation is important in both ways—the ability to quickly respond to unanticipated or emergency situations as well as to develop spontaneous compositions around a baseline rhythm or structure.

Visual language is about conveying meaning.

That's a solid metaphor and it's useful as long as it generates thought-provoking questions