Laurence Endersen

Continually asking ourselves why allows us to go beyond first-level thinking. Let’s say that you have recently done exceptionally well for yourself. Decisions are going your way and everything is going swimmingly in both your interpersonal and financial affairs. First-level thinking might lead you to conclude that you are smart and in control. Second-level thinking suggests that there may be a large element of luck involved and that you need to keep your ego in check. The illusion of control is pervasive among first-level thinkers.

Stay curious. Improve the quality of questions before getting to work on answers. Use more questions to see beyond the obvious answers. Improve group dynamics by ensuring there is enough attention given to asking the right questions. Be interested.

When people understand us we are psychologically validated. Our opinion matters. We matter.